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Everything you need to know

FREQUENTLY ASKED QUESTIONS

Find answers about our HOTACT technology, seasonal routines, launch timeline, and more. Have a question we haven't covered? Contact us directly!

HOTACT VBE is our proprietary ingredient that creates gentle warming sensations on the skin. Developed specifically for Canadian winters, it provides comforting warmth during your skincare routine without causing irritation.

HOTACT technology provides gentle warming sensations that help create a comforting skincare experience, especially during cold weather. The sensation varies by individual skin sensitivity and environmental conditions.

Coolact is our cooling technology designed for summer months, providing gentle cooling relief during hot weather. It's the perfect complement to our winter warming formulas.

Absolutely. Both HOTACT and Coolact are dermatologist-tested and designed to be gentle on all skin types. However, we always recommend doing a patch test before first use.

Our Winter Edition (Chaga Moisturizer) feature HOTACT warming technology, available October through May.

Our Summer Edition products (Cool Relief Cleanser and Cool Relief Moisturizer) feature Coolact cooling technology, available June through September.

Yes! Our HA + Niacinamide Serum and Vitamin C Serum are formulated without sensory technology, making them perfect for year-round use regardless of season.

All our formulas are fragrance-free and tested for gentle use. However, we recommend performing a patch test 24-48 hours before first use, especially if you have very sensitive skin.

Absolutely! Our products are designed to work as complete seasonal routines. Start with cleanser, follow with serum, and finish with moisturizer.

Apply Vitamin C serum in the morning after cleansing but before moisturizer and SPF. This helps protect your skin from environmental stressors throughout the day.

WarmGlow officially launches January 15, 2026! You can join our waitlist now for early access and launch updates.

Winter Edition (HOTACT warming) launches October-May, Summer Edition (Coolact cooling) is available June-September. This ensures you always have the right comfort technology for the season.

Join our waitlist for exclusive early access opportunities and launch updates. Waitlist members get first access to limited pre-launch samples.

Our HA + Niacinamide and Vitamin C serums are available year-round. Seasonal editions (Winter/Summer) are available during their respective seasons to ensure maximum comfort and relevance.

All WarmGlow products are formulated and manufactured in Canada using premium Canadian ingredients. We're proud to support local manufacturing!

As a nurse who moved from the Philippines to Canada, I experienced firsthand how extreme weather affects skin health. WarmGlow is specifically designed for people who face harsh winters and hot summers.

Yes! We prioritize premium Canadian ingredients whenever possible, including our signature Chaga mushroom sourced from Canadian forests.

We ship across Canada and the United States. International shipping may be added in the future based on demand.

Orders over $75 CAD qualify for free shipping within Canada. U.S. orders over $60 USD get free shipping.


Canadian orders: 3-7 business days

U.S. orders: 5-10 business days

Express shipping options available at checkout.

Yes! You'll receive tracking information via email once your order ships.

Cleansers: $42 CAD / $34 USD

Moisturizers: $48 CAD / $39 USD

HA + Niacinamide Serum: $42 CAD / $34 USD

Vitamin C Serum: $45 CAD / $36 USD

Yes! Seasonal bundles save you 17%

We accept all major credit cards, PayPal, and Shop Pay for convenient checkout.

WarmGlow was founded by Aaron, a Canadian nurse with his clinical expertise and personal experience with Canadian weather challenges inspired the brand.

We're the only brand combining clinical nursing expertise with proprietary sensory technology (HOTACT/Coolact) specifically designed for commuters and seasonal weather challenges.

Yes! WarmGlow is completely cruelty-free. Our products are never tested on animals, and we never work with suppliers who test on animals.

We prioritize Canadian manufacturing to reduce shipping distances, use recyclable packaging, and source ingredients responsibly.

Discontinue use immediately and consult your healthcare provider. We recommend patch testing all new skincare products before first use.

Generally yes, but we recommend introducing new products gradually. Our complete routines are formulated to work synergistically together.

Full ingredient lists will be available on product pages at launch. Join our waitlist for early access to complete formulation details.

Contact us directly at info@warmglow.ca or use our contact form. As a nurse-founded brand, we love connecting with our community and providing personalized skincare guidance!