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Everything you need to know

FREQUENTLY ASKED QUESTIONS

Find answers about our HOTACT technology, seasonal routines, launch timeline, and more. Have a question we haven't covered? Contact us directly!

HOTACT VBE is our proprietary ingredient that creates gentle warming sensations on the skin. Developed to provide comfort in all weather conditions, it enhances your skincare routine without irritation.

HOTACT technology provides a subtle, cozy warmth that supports your skin and creates a comforting sensory experience, whether you’re facing cold commutes, daily routines, or outdoor activities, all year round.

Absolutely. HOTACT is dermatologist-tested and gentle on all skin types. We still recommend a patch test before first use.

Currently, our Chaga Moisturizer features HOTACT warming technology.

Yes! All our formulas are fragrance-free and tested for gentle use. For very sensitive skin, perform a patch test 24–48 hours before first use.

Absolutely! Our routines are designed to work together. Start with cleanser, follow with serum, and finish with moisturizer.

Apply in the morning and evening after cleansing but before moisturizer. In the morning, always follow with SPF to protect your skin.

WarmGlow officially launches March 2026! You can join our waitlist now for early access and launch updates.

All WarmGlow products are formulated and manufactured in Canada using premium Canadian ingredients, including wild-harvested Chaga.

Yes! As a nurse who experienced Canada’s harsh winters firsthand, I created WarmGlow to provide hydration, protection, and comfort in extreme conditions, and for all year round use.

Yes! We prioritize premium Canadian ingredients whenever possible, including our signature Chaga mushroom sourced from Canadian forests.

We ship across Canada and the United States. International shipping may be added in the future based on demand.

Orders over $80 CAD qualify for free shipping within Canada. U.S. orders over $70 USD get free shipping.

Canadian orders: 3–7 business days


U.S. orders: 5–10 business days


Express shipping options available at checkout

Yes! Tracking information is emailed once your order ships.

Detox Charcoal Facial Cleanser – Invigorating Prep with Caffeine: $42 CAD / $34 USD

Chaga Moisturizer – Warming Glow with Hotact: $57 CAD / $45 USD

HA + Niacinamide Serum – Hydrating Jelly for Barrier Support: $47 CAD / $37 USD

Vitamin C Serum – Stable Brightening Antioxidant Glow: $45 CAD / $35 USD

Yes! The WarmGlow Complete Ritual Set saves 17% and combines gentle warming sensation, Chaga antioxidants, and deep hydration, perfect for daily routines and all season comfort.

We accept all major credit cards, PayPal, and Shop Pay.

WarmGlow was founded by Aaron, a Canadian nurse. His clinical expertise and personal experience with Canadian weather inspired the brand.

We combine clinical nursing expertise with proprietary sensory technology (HOTACT) specifically designed for daily routines, commuting, and seasonal weather, giving your skin comfort and hydration all year round.

Yes! WarmGlow is completely cruelty-free. Our products are never tested on animals.

We prioritize Canadian manufacturing to reduce shipping distances, use recyclable packaging, and source ingredients responsibly.

Discontinue use immediately and consult your healthcare provider. Always patch test new skincare products before first use.

Yes, but we recommend introducing new products gradually. Our routines are formulated to work synergistically together.

Full ingredient lists are available on the product pages.

Contact us directly at info@warmglow.ca or use our contact form. As a nurse-founded brand, we love connecting with our community and providing personalized skincare guidance.